Delivery Information
Please note :
At present our business days are Monday to Thursday. This means that any orders that would normally be despatched on a Friday will not be despatched until the following Monday (or Tuesday where there is a public holiday).
Delivery charges
As of 16th October 2024 15:00
As part of the service provided by our couriers, customers will be given a one-hour delivery window via SMS (where provided) or email allowing your parcel to be tracked closely.
You can specify delivery instructions for the courier during the checkout process; however, due to measures beyond our control, we cannot guarantee that all specified delivery instructions will be carried out by our couriers.
| Region | Delivery Postcode areas | Delivery timeframe | Delivery Charge | |||||
| Exc VAT | Inc VAT | |||||||
| England, Scottish mainland and Wales | All UK postcode areas excluding, GE, JY and those listed below | Next business day* | £7.95 | £9.54 | ||||
| Scottish Highlands |
| 2-5 business days | £22.00 | £26.40 | ||||
| Scottish Islands |
| 2-5 business days | £22.00 | £26.40 | ||||
| Northern Ireland | BT | 2-5 business days | £42.00 | £50.40 | ||||
| Isle of Man | IM | 2-5 business days | £22.00 | £26.40 | ||||
| Isles of Scilly | TR21-TR25 | 2-5 business days | £22.00 | £26.40 | ||||
* Orders placed before 1pm during Arada business are sent as a next business day delivery (Monday- Thursday)
Local customers can save on delivery charges with our 'Click and Collect' service
You can save on the cost of delivery if you don't need the speed or convenience of a home delivery. Contact your local UK Arada retailer to order your items for in-store collection, or if you live locally to our Axminster factory, consider using our free 'Click and Collect' service instead.
Please note that the Axminster collection service is only available during our business hours (Monday to Thursday).
Channel Islands
We cannot take orders via this website for orders purchased for delivery to The Channel Islands (all ie JE and GY postcodes).
Please call our Sales team on +44 (0)1297 632051 to discuss your requirements.
Republic of Ireland
We cannot take orders via this website for orders purchased for delivery to Republic of Ireland.
We recommend that you contact our partner Micon Distribution Ltd who can direct you to your nearest Arada spares retailer.
Micon Distribution LTD, 1A Hallstown Road, Upper Ballinderry, Lisburn, Northern Ireland, BT28 2NE
Telephone: +44 (0)28 9262 0880
www.micon-dist.com
Email: sales@micon-dist.com
France
We cannot take orders via this website for delivery to France.
Please contact our partner Flamme House:
Flamme House
11 BIS, Avenue Du Maréchal Joffre, 77470 TRILPORT, France.,
Telephone : +33 (0)6 10 02 21 38
E-mail : commandes.flammehouse@gmail.com
Europe and International
We cannot take orders via this website for delivery to the rest of Europe or Internationally.
Please call our sales team on +44 (0)1297 632051 to discuss your requirements.
Alternatively, please find an authorised Arada retailer on our Worldwide Stockists web page.
